LiL Q's FAQ
FAQ
What allergens are in LiL Q's muffins?
Our 'no nut' muffins contain eggs. They are not made with almond flour. Rice flour is used in all of our products. Our muffins 'with nuts' contain eggs, walnuts, and pecans.
Payment and Shipping
Major credit cards and Paypal are the current methods of payment. Shipping costs are determined at Checkout. If you would like to place a Larger Order please email us at support@lilqs.com so that we can give you a Discount and shipping estimate. These food items cannot be shipped to P.O. boxes or outside of the U.S. If shipping to AK or HI, additional shipping charges will apply.
Local Delivery
Shipping costs are determined at Checkout. If you would like to place a Larger Order please email us at support@lilqs.com so that we can give you a Discount and shipping estimate. These food items cannot be shipped to P.O. boxes or outside of the U.S. If shipping to AK or HI, additional shipping charges will apply.
Refunds or Returns - No Worries
If our products are not satisfactory, you can return for a refund, LiL Q's credit, or replacement up to 10 days from the day your order is shipped. Use the original packaging and send the item(s) back to us. Please be sure to include the packaging slip with your name and order number in an effort to help expedite the return process. Send to: LiL Q's Returns, P.O. Box 98853, Raleigh, NC 27624. Customers are responsible for return shipping charges.
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If your item arrived damaged, we'll make it right! Please email us at support@lilqs.com. If possible, please include a photo of the damaged item, along with your order number and damaged item number/description. We will let you know if it is necessary to return the items.
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IMPORTANT NOTE: When a return is made outside of the 10 day policy, it will be subject to No Refund at all.
Want to Sell Lil Q's at your Restaurant or Store?
At LiL Q's bakery we supply both to restaurants/cafes and the public, providing fine bakery products to many of the businesses in the Triangle area. If you are interested in talking to us further about what we can do for you and your business, then please email your request to support@lilqs.com or send us a message via the contact form below and we'll get back to you
Additional Question?
Complete the following contact form: